McIntosh Customer Service: Huge Shoutout!

[nikto34]

Originally Posted by Vintage Pete

I've never had to actually send a piece of equipment to the plant for service, but I've had many, numerous interactions with McIntosh for service questions, vintage parts, and more. They've always been very helpful. It's amazing you can still get replacement glass panels for units upwards of 50 years old.



I've toured the plant now I think 5 times, the last time in 2017. I'm due for a visit to Vestal (next year is my 45th High School reunion). I don't know if by then they'll have resumed tours, but if they have, I'll schedule one.

I hope to some day be able to take a tour if I am ever near the factory.