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  #11  
Old 09-08-2022, 06:48 PM
cleeds cleeds is offline
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... Mc will no longer provide firmware updates to the owner. You have to bring the unit in which is like sucking on a rotten egg.
I get your point. But it does have the advantage of offering a convenient excuse to visit your local dear.
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  #12  
Old 09-09-2022, 03:06 PM
leonard1as leonard1as is offline
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I get your point. But it does have the advantage of offering a convenient excuse to visit your local dear.
The closest McIntosh authorized repair center within 200 miles of me is a TV/appliance repair shop. My friend brought a McIntosh preamp there and after more than a month it was not repaired properly, but he was still charged for the repair. They have plenty of negative customer reviews online.

Leonard
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  #13  
Old 09-09-2022, 05:21 PM
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FreddieFerric FreddieFerric is offline
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The closest McIntosh authorized repair center within 200 miles of me is a TV/appliance repair shop. My friend brought a McIntosh preamp there and after more than a month it was not repaired properly, but he was still charged for the repair. They have plenty of negative customer reviews online.

Leonard
What city are they located in?
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  #14  
Old 09-12-2022, 04:19 PM
leonard1as leonard1as is offline
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What city are they located in?
I'm in Houston, TX. I would have to go to Dallas or San Antonio to find a service center I would trust. My friend ended up sending his preamp to Audio Classics to get it fixed correctly (failed solder joint).

Leonard
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  #15  
Old 09-13-2022, 11:04 AM
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FreddieFerric FreddieFerric is offline
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I'm in Houston, TX. I would have to go to Dallas or San Antonio to find a service center I would trust. My friend ended up sending his preamp to Audio Classics to get it fixed correctly (failed solder joint).

Leonard
When you mentioned the repair center was a TV repair shop I kind of had knew the location was Houston. I live just north of New Orleans and the only authorized repair shop around here closed down a couple years ago. I called that Houston shop and could never get anyone on the phone.

I bought my 1502 from Magnolia. I'm told that if it ever needs service I need to just bring it to them and they'll handle the service at their own service center. Somehow I just don't have great confidence in that. Hopefully everthing will continue to work flawlessly as it has been now.
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