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  #1  
Old 06-16-2009, 05:14 PM
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jdandy jdandy is offline
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Default A Word About Legend Audio & Video

It is no secret, Ivan (Masterlu) owns and operates Legend Audio and Video. Many of us here at Audio Aficionado are fortunate enough to have had the opportunity to do business with Ivan, and bring home some great gear at terrific prices. This always leaves everyone happy, and satisfied.

What many may not know is how good Legend Audio's service is after the sale. As good as gear is, occasionally there will be something that comes up that needs special attention. It is at these moments when the cream rises to the top, and I wish to give credit where it is due. Ivan does exactly what he says he will do. He is not happy until you are happy. That is easy enough to say, but to actually follow through on that promise is a blessing for customers. So many dealers talk the talk, but don't walk the walk. You know exactly what I mean, and probably know a mediocre dealer that comes to mind when you read this. Let me tell you, Legend Audio walks the walk.

Most recently I experienced a defect in one of my new Power Plant Premier AC regenerators. I had a bypass relay problem that affected voltage regulation. Fortunately for me, a continuous clicking relay brought the problem to my attention before I energized my system. This was upsetting, but a single phone call was all it took for the problem to be solved. Ivan shipped me a brand new unit, and had the other unit picked up prepaid. I am back in business, and happy as a lark. Knowing Ivan, I never expected anything less, but to actually experience this level of concern for my problem, and taking care of the problem in such a quick and efficient manner was amazing. No foot dragging, just a quick and satisfactory soultion. It doesn't get any better than that.

I wanted to relay this information to everyone, because we so often hear all the bad stuff, and seldom hear any of the good stuff. Legend Audio, and Ivan are a huge cut above the industry standard. You can purchase with confidence from Legend Audio, knowing you will be taken care of should a problem arise.

I want to give credit where credit is due. I have never dealt with any audio dealer who provided better customer service, both before and after a sale. Ivan, you truly are the best.
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STUDIO - McIntosh C1000C/P, MC2301 (2), MR88, Aurender N10, Esoteric K-01X, Shunyata Sigma spdif digital cable, Sonos Connect, PurePower 2000, Stillpoints, Furutech Flux 50, Michell Gyro SE, Michell HR Power Supply, SME 309, Ortofon Cadenza Black, Wireworld, Sonus faber Amati Anniversario
LIVING ROOM - McIntosh C2300, MC75 (2), MR85, Magnum Dynalab 205, Simaudio MOON Neo 260D-T, Schiit Audio Yggdrasil, Aurender N100H, Shunyata Sigma USB cable, Micro Seiki DD40, Ortofon Cadenza Blue, Nakamichi BX-300, Sony 60ES DAT, PS Audio P10, Furutech Flux 50, Sonos Connect, Stillpoints, Wireworld, Kimber, PMC EB1i, JL Audio f113
VINTAGE - McIntosh MA230, Tandberg 3011A tuner, Olive 04HD, Sony DTC-59ES DAT, McIntosh 4300V, JBL 4312A

Last edited by jdandy; 06-16-2009 at 05:34 PM.
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  #2  
Old 06-16-2009, 05:21 PM
PHC1 PHC1 is offline
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Excellent.
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Old 06-16-2009, 05:25 PM
Still-One Still-One is offline
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Fast service from a super guy! :zoom:
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  #4  
Old 06-16-2009, 06:19 PM
TommyC TommyC is offline
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I wish my dealer is like Legend Audio & Video.
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  #5  
Old 06-16-2009, 06:37 PM
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jdandy jdandy is offline
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Dan



STUDIO - McIntosh C1000C/P, MC2301 (2), MR88, Aurender N10, Esoteric K-01X, Shunyata Sigma spdif digital cable, Sonos Connect, PurePower 2000, Stillpoints, Furutech Flux 50, Michell Gyro SE, Michell HR Power Supply, SME 309, Ortofon Cadenza Black, Wireworld, Sonus faber Amati Anniversario
LIVING ROOM - McIntosh C2300, MC75 (2), MR85, Magnum Dynalab 205, Simaudio MOON Neo 260D-T, Schiit Audio Yggdrasil, Aurender N100H, Shunyata Sigma USB cable, Micro Seiki DD40, Ortofon Cadenza Blue, Nakamichi BX-300, Sony 60ES DAT, PS Audio P10, Furutech Flux 50, Sonos Connect, Stillpoints, Wireworld, Kimber, PMC EB1i, JL Audio f113
VINTAGE - McIntosh MA230, Tandberg 3011A tuner, Olive 04HD, Sony DTC-59ES DAT, McIntosh 4300V, JBL 4312A
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  #6  
Old 06-16-2009, 06:43 PM
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Clarbin Clarbin is offline
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Quote:
Originally Posted by TommyC View Post
I wish my dealer is like Legend Audio & Video.
It's simple - make Legend your new dealer of choice!
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McIntosh MC501x2-MX120-MS750 Sunfire Cinema Grand B&W N802's+N804's Klipsch RC-7 Sony C555es-BDP-S550 Denon DVD5910 Rotel RT-1084
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  #7  
Old 06-16-2009, 07:20 PM
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jdandy jdandy is offline
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TommyC.......When you make a purchase in the US and have it shipped to Canada is there additional fees, duties, or taxes you have to pay? Legend ships UPS across the US.
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Dan



STUDIO - McIntosh C1000C/P, MC2301 (2), MR88, Aurender N10, Esoteric K-01X, Shunyata Sigma spdif digital cable, Sonos Connect, PurePower 2000, Stillpoints, Furutech Flux 50, Michell Gyro SE, Michell HR Power Supply, SME 309, Ortofon Cadenza Black, Wireworld, Sonus faber Amati Anniversario
LIVING ROOM - McIntosh C2300, MC75 (2), MR85, Magnum Dynalab 205, Simaudio MOON Neo 260D-T, Schiit Audio Yggdrasil, Aurender N100H, Shunyata Sigma USB cable, Micro Seiki DD40, Ortofon Cadenza Blue, Nakamichi BX-300, Sony 60ES DAT, PS Audio P10, Furutech Flux 50, Sonos Connect, Stillpoints, Wireworld, Kimber, PMC EB1i, JL Audio f113
VINTAGE - McIntosh MA230, Tandberg 3011A tuner, Olive 04HD, Sony DTC-59ES DAT, McIntosh 4300V, JBL 4312A
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  #8  
Old 06-16-2009, 07:45 PM
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Masterlu Masterlu is offline
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Thank you Dan.

I learned a long time ago, a customer goes where invited and stays where he/she is well treated.

I believe in customers for life, and make absolutely sure everyone that buys from me is completely satisfied; regardless what it takes.

I have had the pleasure to deal with countless members here ranging from a Power Port outlet to the Mc Dream System. Occasionally, even a wife looking to get her husband that special over the top surprise gift. Everyone gets the same prompt courteous service.

I guess what really separates me from the rest is that I do this out of sheer passion, not having to "make the sale" or push one brand over another. Then of course there is my flexble store hours 24/7 prices & service. How many of you have your dealers home phone number that will take your call on a Sunday?

That's just who I am...
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FLORIDA
MX136, MC1.2KW(10) MC2KW(2), MCD1100, MS750(2) MVP881, C1000C/P/T, MPC1500, HT-2 SUBS(2) HT3F(2) WS350(2) XRT2K, XCS2K, XR27(2) XCS350(2) JL GOTHAM v2 SUBS(2) SILENZIO MUSIC SERVER, LUMAGEN RADIANCE SCALER, SONY VPH-G90U 4K PROJECTOR, STEWART 120" MOTORIZED SCREEN, CINEMA-TECH SEATING, WW PLATINUM CABLES
Reference System: ACCUPHASE A300 AMPS, C3900 PRE-AMP, DP1000 CD/SACD TRANSPORT, DC1000 DIGITAL PROCESSOR, DG-68 DIGITAL EQUALIZER, T1200 FM STEREO TUNER, PS1230 POWER SUPPLY, HRS-SXR CUSTOM RACK w/ M3X SHELVES, TAD REFERENCE ONE MK2 LOUDSPEAKERS, WW PLATINUM CABLES
CAPE COD

MX150, MC501(2) MC1.2KW(10) MC2301(2) MR88, MVP881, MCD1100, MDA1000, C1000C/P/T, MPC1500, ESOTERIC K-01X 30th ANNIVERSARY (BLACK) SACD/CD PLAYER, G02-X CLOCK, HT3F(2) XRT2K, XCS2K, XR27(2) JL GOTHAM v2 SUBS(2) JL FATHOM F113v2 SUBS(4) SOUND ANCHOR STANDS(2) KALEIDESCAPE STRATO & TERRA SERVERS 80-TB, LUMAGEN RADIANCE SCALER, SONY VPH-G90U 4K PROJECTOR, STEWART 120" SCREEN, SONUS FABER STRADIVARI, SILENZIO MUSIC SERVER, FORTRESS SEATING, WW PLATINUM CABLES
Analog Rig: CLEARAUDIO INNOVATION WOOD, UNIVERSAL ARM w/ Da VINCI' CART, 2nd UNIVERSAL ARM w/ GOLDFINGER STATEMENT CART, HRS-MXR REFERENCE RACK-GLOSS BLACK w/ M3X SHELVES, AESTHETIX RHEA SIG PHONO-PRE, BRYSTON BHA-1 HEADPHONE AMP, WW PLATINUM CABLES
Reference System: BURMESTER 911MK3 AMP(3), 088 PRE-AMP, 089 CD PLAYER, 100 PHONO PRE-AMP, 948 POWER CONDITIONER, ACCUPHASE DG-68 VOICING EQUALIZER, AVID ACUTUS REFERENCE SP TT, GRAHAM PHANTOM II SUPREME ARM, BENZ MICRO LP-S CART, GRANDIOSO P1X/D1X STACK, G1X RUBIDIUM MASTER CLOCK, N05 NETWORK PLAYER, SILENZIO MUSIC SERVER, HRS-SXR CUSTOM RACK w/ M3X SHELVES, SONUS FABER AIDA SPEAKERS, JL FATHOM F113v2 SUBS(2) SOUND ANCHOR STANDS(2) WW PLATINUM CABLES

Library System: GRANDIOSO M1 MONOBLOCK AMPS, C1 LINESTAGE PRE-AMP, K1X CD/SACD PLAYER, G1 MASTER RUBIDIUM CLOCK, E02 PHONO-PRE, SILENZIO MUSIC SERVER, AERIAL ACOUSTICS 20T V2, AERIAL SW12 SUBS(2), CANTON REF K1’s, VPI HRX TT w/ SDS POWER SUPPLY, ORTOFON CADENZA BLACK CART, KLAUDIO RCM, SHUNYATA DENALI 6000/S v2, SHUNYATA OMEGA QR’s, WW PLATINUM CABLES
Esoteric/Bryston System: ESOTERIC C02-X PRE-AMP, P-02X TRANSPORT, D02-X DAC, G02-X CLOCK, BRYSTON 28B3 CUBED MONOBLOCK AMPS(4), BRYSTON BHA-1 HEADPHONE AMP, SHUNYATA DENALI 6000/S v2(2) EVEREST 8000 POWER CONDITIONER(2) ALTAIRA CG & SG HUBS, AMR-DP777-SE DAC, SILENZIO MUSIC SERVER, TAD REFERENCE ONE MK2 LOUDSPEAKERS, QUADRASPIRE RACK, WW PLATINUM CABLES
Accuphase/Canton System: ACCUPHASE E800 INTEGRATED, DP570 CD/SACD PLAYER, T1200 FM STEREO TUNER, DG-68 VOICING EQUALIZER, PS530 POWER SUPPLY, CANTON REF K3’s, CANTON REF K5’s, SILENZIO MUSIC SERVER, HRS MXR REFERENCE MAHOGHANY RACK w/ M3X2 SHELVES, WW GOLD CABLES

Last edited by Masterlu; 06-16-2009 at 07:57 PM.
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  #9  
Old 06-16-2009, 07:59 PM
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jdandy jdandy is offline
Merry Christmas to all



 
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That is EXACTLY what I am talking about.
__________________
Dan



STUDIO - McIntosh C1000C/P, MC2301 (2), MR88, Aurender N10, Esoteric K-01X, Shunyata Sigma spdif digital cable, Sonos Connect, PurePower 2000, Stillpoints, Furutech Flux 50, Michell Gyro SE, Michell HR Power Supply, SME 309, Ortofon Cadenza Black, Wireworld, Sonus faber Amati Anniversario
LIVING ROOM - McIntosh C2300, MC75 (2), MR85, Magnum Dynalab 205, Simaudio MOON Neo 260D-T, Schiit Audio Yggdrasil, Aurender N100H, Shunyata Sigma USB cable, Micro Seiki DD40, Ortofon Cadenza Blue, Nakamichi BX-300, Sony 60ES DAT, PS Audio P10, Furutech Flux 50, Sonos Connect, Stillpoints, Wireworld, Kimber, PMC EB1i, JL Audio f113
VINTAGE - McIntosh MA230, Tandberg 3011A tuner, Olive 04HD, Sony DTC-59ES DAT, McIntosh 4300V, JBL 4312A
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  #10  
Old 06-16-2009, 09:28 PM
hkval hkval is offline
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Quote:
Originally Posted by jdandy View Post
MasterLu is "Legend"ary. 1,000% satisfaction and confidence from Howard and Valerie.
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