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Old 11-23-2021, 09:56 PM
Weirdcuba's Avatar
Weirdcuba Weirdcuba is online now
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Join Date: Nov 2014
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Default Bought a Subscription to HiFi News and Now it Doesn't Work

I recently purchased a digital subscription to Hi Fi News (complete with $$ coming out of my paypal and bank account). They sent several confirming emails and now I can't get logged in. They send one to something called "PocketMags" for some reason and when I try to log in there, they ask for my order number. Then, for about a week now, it has given me a message that says "Internal IT error. Please try again later".

I am not a luddite and don't appear to be doing anything wrong. I have emailed and emailed and emailed their support to no end, with nothing other than an automated "we'll get back to you" response.

If you're with HiFi News, the Order number is 93178. I regret having to turn to a public forum, but I wasted my money on this and they don't seem to give a rats a$$.

If you're not with HiFi News, I appreciate the opportunity to rant (and out them in public for awful customer service).
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Amplification
> Accuphase A200 (2) / C3800 /
> LampiZator MC2 / Silver
Sources
> LampiZator Pacific DAC
> Taiko Audio - Extreme
> Magnum-Dynalab > MD-108T SE
> J. Sikora Standard Max > Sikora V12 Arm > Top Wing / Blue Dragon // Kuzma 4Point Eleven Arm > Grado Master Series (2) (Mono)
Speakers/Cables > TAD R-1 MKII > Elrod Master Statement (shotgun run) // REL 212 SEs (2x)
Power > Nordost QBase8 Mk II (2), QX4, QKore 1, 3 and 6, QV2, QK1 > AddPOWR EAU2 (2)
Foundation > Rix Rax > Hoodoo / Amp Stands > Stillpoints applied liberally > Symposium Super Plus Platforms and EVPs under Subs > SortKones
IC/PC > Power // Elrod Master Statement Diamond (3) // Final Touch Audio > ICs // CH Acoustic X10 > Digital // AQ Diamond
Other > Audio Desk Systeme Vinyl Cleaner Pro
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