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Old 06-06-2022, 06:46 PM
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Thebenz Thebenz is offline
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Default PS 5 Screen issue

Anyone ever had this on their power plant from psaudio? I emailed them and of course they would want me to ship it in for repair although there is nothing wrong that i can tell with the unit. They did offer me an incredible deal on a new one.

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Old 06-12-2022, 02:21 PM
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Quote:
Originally Posted by Thebenz View Post
Anyone ever had this on their power plant from psaudio? I emailed them and of course they would want me to ship it in for repair although there is nothing wrong that i can tell with the unit. They did offer me an incredible deal on a new one.

Is there anyway to reset it? Perhaps unplug it for some time and see the problem is still present.
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Old 06-12-2022, 06:17 PM
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Yea I tried that. Of course psaudio wants me to send it in to the tune of $750. I'm assuming this is just something with the display and nothing with the functions of the internal parts.
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Old 08-19-2022, 03:19 PM
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Is it under warranty?
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Old 08-21-2022, 12:34 PM
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I would try reloading the software. There should be an SD card on the rear the software can be downloaded on to use to transfer the software to the P5.
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Old 08-21-2022, 05:50 PM
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those look like the icons for connection to the internet. PS Audio used to provide a monitoring service which kept track ac line conditions.
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Old 08-21-2022, 08:26 PM
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Default PS 5 Screen issue

I think he means the horizontal lines at the top. My Sony HAP-Z1ES had similar lines. Sony replaced the LCD under warranty and the lines reappeared on the replacement LCD a short time later. [emoji53]
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