#11
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There are a couple of posts on the AK forum about very poor factory support for warranty issues on new gear that has been dragging on for many months. The factory does, indeed, offer voltage change support. Or used to do so. So it is reasonable that it is a problem with the factory. While MSS HiFi could do a better job of communicating, even owners of new gear seem to be having a problem getting decent factory support in 2011. Involving attorneys is always a last resort. Picking up the phone and calling MSS might help.
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Glenn... Canton Reference 9 Clearaudio SM Pro Focal Bathys JLA 10" Dominion Kuzma Stabi S w/MC & MM Magnepan 1,7i McIntosh MA8950 & MR88 Oppo 203 Roon Nucleus Rose Hifi RS150B Shunyata Gemini-4 Sony ST-A6B, TA-F6B, ST-J75 & PS-X75 Sorane SA1.2 & TA-1L Stillpoints LP1v2 WW Pt, Au & Ag |
#12
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I would think that the matter should also be reported to the Police. While a civil dispute, if the goods never existed or the seller never intended to deliver it is fraud in the criminal sense. While an overworked and under resourced police department may not have much interest in what is essentially a small civil claim I have found recalcitrant/unscrupulous vendors dislike the attention they get, even in passing, from the local constabulary.
It may be useful to have an attorney do this for your friend since he is out of the USA. A civil claim is obviously the next step. Although I concur with the last poster's advice of picking up the phone first. Obviously Johnny Boey is a thorough bastard of the first order - if you are out of the USA it would appear from the forums that the chances of receiving goods is 50/50. I know in Australia he has taken a few people for some $$. If he were in Sydney, I'd do it for the sport.
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Best Wishes, Andy Music washes away from the soul the dust of everyday life. Berthold Auerbach Last edited by AndyPandy; 07-06-2011 at 05:40 PM. |
#13
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#14
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I hope Ivan's PM will help your friend. 13K euro is a tons of money.
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#15
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Ivan FLORIDA MX136, MC1.2KW(10) MC2KW(2), MCD1100, MS750(2) MVP881, C1000C/P/T, MPC1500, HT-2 SUBS(2) HT3F(2) WS350(2) XRT2K, XCS2K, XR27(2) XCS350(2) JL GOTHAM v2 SUBS(2) SILENZIO MUSIC SERVER, LUMAGEN RADIANCE SCALER, SONY VPH-G90U 4K PROJECTOR, STEWART 120" MOTORIZED SCREEN, CINEMA-TECH SEATING, WW PLATINUM CABLES Reference System: ACCUPHASE A300 AMPS, C3900 PRE-AMP, DP1000 CD/SACD TRANSPORT, DC1000 DIGITAL PROCESSOR, DG-68 DIGITAL EQUALIZER, T1200 FM STEREO TUNER, PS1230 POWER SUPPLY, HRS-SXR CUSTOM RACK w/ M3X SHELVES, TAD REFERENCE ONE MK2 LOUDSPEAKERS, WW PLATINUM CABLES CAPE COD MX150, MC501(2) MC1.2KW(10) MC2301(2) MR88, MVP881, MCD1100, MDA1000, C1000C/P/T, MPC1500, ESOTERIC K-01X 30th ANNIVERSARY (BLACK) SACD/CD PLAYER, G02-X CLOCK, HT3F(2) XRT2K, XCS2K, XR27(2) JL GOTHAM v2 SUBS(2) JL FATHOM F113v2 SUBS(4) SOUND ANCHOR STANDS(2) KALEIDESCAPE STRATO & TERRA SERVERS 80-TB, LUMAGEN RADIANCE SCALER, SONY VPH-G90U 4K PROJECTOR, STEWART 120" SCREEN, SONUS FABER STRADIVARI, SILENZIO MUSIC SERVER, FORTRESS SEATING, WW PLATINUM CABLES Analog Rig: CLEARAUDIO INNOVATION WOOD, UNIVERSAL ARM w/ Da VINCI' CART, 2nd UNIVERSAL ARM w/ GOLDFINGER STATEMENT CART, HRS-MXR REFERENCE RACK-GLOSS BLACK w/ M3X SHELVES, AESTHETIX RHEA SIG PHONO-PRE, BRYSTON BHA-1 HEADPHONE AMP, WW PLATINUM CABLES Reference System: BURMESTER 911MK3 AMP(3), 088 PRE-AMP, 089 CD PLAYER, 100 PHONO PRE-AMP, 948 POWER CONDITIONER, ACCUPHASE DG-68 VOICING EQUALIZER, AVID ACUTUS REFERENCE SP TT, GRAHAM PHANTOM II SUPREME ARM, BENZ MICRO LP-S CART, GRANDIOSO P1X/D1X STACK, G1X RUBIDIUM MASTER CLOCK, N05 NETWORK PLAYER, SILENZIO MUSIC SERVER, HRS-SXR CUSTOM RACK w/ M3X SHELVES, SONUS FABER AIDA SPEAKERS, JL FATHOM F113v2 SUBS(2) SOUND ANCHOR STANDS(2) WW PLATINUM CABLES Library System: GRANDIOSO M1 MONOBLOCK AMPS, C1 LINESTAGE PRE-AMP, K1X CD/SACD PLAYER, G1 MASTER RUBIDIUM CLOCK, E02 PHONO-PRE, SILENZIO MUSIC SERVER, AERIAL ACOUSTICS 20T V2, AERIAL SW12 SUBS(2), CANTON REF K1’s, VPI HRX TT w/ SDS POWER SUPPLY, ORTOFON CADENZA BLACK CART, KLAUDIO RCM, SHUNYATA DENALI 6000/S v2, SHUNYATA OMEGA QR’s, WW PLATINUM CABLES Esoteric/Bryston System: ESOTERIC C02-X PRE-AMP, P-02X TRANSPORT, D02-X DAC, G02-X CLOCK, BRYSTON 28B3 CUBED MONOBLOCK AMPS(4), BRYSTON BHA-1 HEADPHONE AMP, SHUNYATA DENALI 6000/S v2(2) EVEREST 8000 POWER CONDITIONER(2) ALTAIRA CG & SG HUBS, AMR-DP777-SE DAC, SILENZIO MUSIC SERVER, TAD REFERENCE ONE MK2 LOUDSPEAKERS, QUADRASPIRE RACK, WW PLATINUM CABLES Accuphase/Canton System: ACCUPHASE E800 INTEGRATED, DP570 CD/SACD PLAYER, T1200 FM STEREO TUNER, DG-68 VOICING EQUALIZER, PS530 POWER SUPPLY, CANTON REF K3’s, CANTON REF K5’s, SILENZIO MUSIC SERVER, HRS MXR REFERENCE MAHOGHANY RACK w/ M3X2 SHELVES, WW GOLD CABLES |
#16
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First, very sorry for your unfortunate circumstances... I hate when these things happen...
Seems to me that if it had been a straight forward simple transaction..that everything probably would be okay... however, having to change the voltage is probably what threw the proverbial monkey wrench into the issue... I can't explain why or why not MSS couldn't do the switch, my guess..is they are simply an in and out dealer.. period. IMHO whenever you are dealing with a volume and apparently discount 3rd party dealer... apply the KISS principle (keep it simple stupid).... any deviation from is almost guaranteed to results in hiccups, delays..and outright frustration.. I'm not sure if getting a lawyer is necessarily the best thing.... maybe.. I'm sure Ivan knows exactly what the background gist of this situation is... and I would heed whatever he says..... |
#17
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Jerome
I bought some cables from Joey a couple of weeks ago. Professionally packaged and shipped fedex. They got here perfect. Yes, Joey's language and communication style is unqiue, or maybe that is normal for a New Yorker MSS I believe do most of their business buying demo / stk from dealers that cannot move their inventory or need to move their inventory. I am guessing that doing the change from 120 to 240 volts has required MSS to ship back to the dealer, then to the factory, or some combination of both. I see they are still advertising the 1.2kw's, but on 4 - 6 weeks lead time, which is probably the timeframe your friend is going to wait. Last edited by turntable; 07-06-2011 at 06:36 PM. |
#18
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Ha!, that's probably where he got the name
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#19
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I purchased an ARC Ref5 from Johnny Boey a couple years ago. Her told me it was new, however he couldn't sell it as new. I received it in great condition, however it had 280 hours on it. I was OK since it looked like new and break-in is 600 hours. I then had a problem with the system. It made a large popping noise and emitted smoke. I sent Johnny a note and asked if he could help... Never got a reply. I sent it to ARC and they fixed the until and didn't charge me. When they sent it back the service report said the large tube wasn't stock. I ordered/paid for a new tube. I decided to never do business with him again.
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Chuck 2CH: D’Agostino Momentum's, Audio Research REF40, Wilson Alexia's, SME 30/2, ARC REF2 SE, Meridian 808V5, Transparent REF XL HT: B&W 800Ds, HTM1D, B&W 802N, (2) Mc 601's MC 303, (2) JL F113s, Meridian 861V8, Sony VPL-VW500ES 4K projector, 120" Stewart SST 130, Oppo 93, 65 inch Panasonic. |
#20
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Just the idea of buying anything from an idiot who uses the name PIMP in his business goes against my grain. It speaks volumes about his concept of integrety. No thank you.
Johnny Boey will be pushing up daisies one day when he screws the wrong person. His next fast move could easily be his last move. It's a shame we don't still use frontier justice. In those days, if you stole a man's horse and were caught, you were hanged from the nearest oak tree.
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Dan STUDIO - McIntosh C1000C/P, MC2301 (2), MR88, Aurender N10, Esoteric K-01X, Shunyata Sigma spdif digital cable, Sonos Connect, PurePower 2000, Stillpoints, Furutech Flux 50, Michell Gyro SE, Michell HR Power Supply, SME 309, Ortofon Cadenza Black, Wireworld, Sonus faber Amati Anniversario LIVING ROOM - McIntosh C2300, MC75 (2), MR85, Magnum Dynalab 205, Simaudio MOON Neo 260D-T, Schiit Audio Yggdrasil, Aurender N100H, Shunyata Sigma USB cable, Micro Seiki DD40, Ortofon Cadenza Blue, Nakamichi BX-300, Sony 60ES DAT, PS Audio P10, Furutech Flux 50, Sonos Connect, Stillpoints, Wireworld, Kimber, PMC EB1i, JL Audio f113 VINTAGE - McIntosh MA230, Tandberg 3011A tuner, Olive 04HD, Sony DTC-59ES DAT, McIntosh 4300V, JBL 4312A |
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