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  #41  
Old 12-11-2020, 06:32 PM
Charles Charles is online now
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not based on this single failure Charles... If the failure were a multiple occurrence maybe, but it's the first problem, and thus why they have a warranty.. it's really a non-issue as its purely a mechanical failure and not an electrical one.
In a case like this you just need to do what you think is best for you. I think a month old piece of gear should be replaced but that's just me. If the unit is a year old that's a different story. In any case I hope you get it worked out to your satisfaction and I certainly would use the stock replacement part.

Best

Charles
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  #42  
Old 12-11-2020, 06:37 PM
SAM992 SAM992 is offline
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In a case like this you just need to do what you think is best for you. I think a month old piece of gear should be replaced but that's just me. If the unit is a year old that's a different story. In any case I hope you get it worked out to your satisfaction and I certainly would use the stock replacement part.

Best

Charles
100% agree with you, sadly the customer service isn't what it used to be (or should be) anymore... this sort of thing happens when Supply < Demand ..

Lesson learned... as I was telling Ivan, if I could do it again, I might go with an Accuphase setup (still might some day).
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  #43  
Old 12-11-2020, 07:10 PM
PHC1 PHC1 is offline
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on a separate note. / question to those who might be more in the know...


Can you think of why the 3rd (ground) pin in the IEC wasn't connected to anything when I opened up the amp? (see pictures in post #3 above to see what I am talking about) .. There wasn't even a loose connector to be found.. it's as if they're just using the chassis as ground maybe?
Consumer electronics are Class II which means they don't have to have a ground if they are double insulated. I have no idea if that is the case with McIntosh but I would think they would not mess around with that. Try not to spill anything on it anyways just in case...
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  #44  
Old 12-11-2020, 07:43 PM
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on a separate note. / question to those who might be more in the know...


Can you think of why the 3rd (ground) pin in the IEC wasn't connected to anything when I opened up the amp? (see pictures in post #3 above to see what I am talking about) .. There wasn't even a loose connector to be found.. it's as if they're just using the chassis as ground maybe?
That’s crazy to me right now. WTF is the point of an C13 3 pole cable if a C17 2 pole ungrounded will do just fine?!

Is it smoke and mirrors?
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  #45  
Old 12-11-2020, 07:52 PM
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Consumer electronics are Class II which means they don't have to have a ground if they are double insulated. I have no idea if that is the case with McIntosh but I would think they would not mess around with that. Try not to spill anything on it anyways just in case...
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That’s crazy to me right now. WTF is the point of an C13 3 pole cable if a C17 2 pole ungrounded will do just fine?!

Is it smoke and mirrors?
he's right, in the US, it's not required, which does beg the question ... why not a two prong power cable?

I'm thinking with regards to these people who buy $20,000 mains cables, and are paying for VERY expensive, sometimes solid silver conductors that are essentially leading to NOWHERE!
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  #46  
Old 12-11-2020, 08:07 PM
PHC1 PHC1 is offline
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he's right, in the US, it's not required, which does beg the question ... why not a two prong power cable?

I'm thinking with regards to these people who buy $20,000 mains cables, and are paying for VERY expensive, sometimes solid silver conductors that are essentially leading to NOWHERE!
Never feel bad for anyone who can spend $20k on a silver conductor power cord. The only disappointment there is that they didn’t buy the gold or platinum as they are even better conductors...

As for myself, I worked around cryogenically cooled superconductors. The real deal conductor with zero losses. So I’m not as easily impressed.
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  #47  
Old 12-11-2020, 08:10 PM
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As for myself, I worked around cryogenically cooled superconductors. The real deal conductor with zero losses. So I’m not as easily impressed.
I've been curious what it is you do for a living? send me a PM... I assumed engineer, but I wasn't sure.
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  #48  
Old 12-11-2020, 08:17 PM
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Originally Posted by SAM992 View Post
he's right, in the US, it's not required, which does beg the question ... why not a two prong power cable?

I'm thinking with regards to these people who buy $20,000 mains cables, and are paying for VERY expensive, sometimes solid silver conductors that are essentially leading to NOWHERE!
My first thought. As my even “expensive” Marantz PM10 and SA10 are 2 prongers... At least Marantz isn’t hiding it!
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  #49  
Old 12-11-2020, 08:17 PM
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The only disappointment there is that they didn’t buy the gold or platinum as they are even better conductors...




Silver is a better conductor than gold or platinum. It’s actually the best element for conducting electricity.

https://www.thoughtco.com/the-most-c...element-606683
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  #50  
Old 12-11-2020, 08:22 PM
SAM992 SAM992 is offline
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Never feel bad for anyone who can spend $20k on a silver conductor power cord. The only disappointment there is that they didn’t buy the gold or platinum as they are even better conductors...

As for myself, I worked around cryogenically cooled superconductors. The real deal conductor with zero losses. So I’m not as easily impressed.
Silver is the best conductor I believe... but Gold and platinum are just more resistant to tarnish and thus make a better long term conductor.
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