Manley customer service

[taters]

I called 2 times last week and left 2 messages. It's a week later and still haven't got a call back.

[essjay]

i am pretty sure their founder died recently so they may still be reeling from that...

[enit]

Yep... "(

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[taters]

Originally Posted by essjay

i am pretty sure their founder died recently so they may still be reeling from that...

As far as I know David Manley had nothing to do with Manley Labs. Eva Marie Manley runs the business.

[altbrewer]

I believe that David and EveAnna Manley started Manley Labs before he retired and that they were married for a while.

Even so, surely they have other staff who could continue with routine business during this time of loss (which occurred in December, BTW).

[taters]

Originally Posted by altbrewer

I believe that David and EveAnna Manley started Manley Labs before he retired and that they were married for a while.

Even so, surely they have other staff who could continue with routine business during this time of loss (which occurred in December, BTW).

You would think so.

[jdandy]

Originally Posted by taters

I called 2 times last week and left 2 messages. It's a week later and still haven't got a call back.

taters.......Why have you waited a week without calling back yourself? The squeaky wheel gets the grease.

[mbovaird]

Originally Posted by jdandy

taters.......Why have you waited a week without calling back yourself? The squeaky wheel gets the grease.

Or the wrath! .

[rscotth]

Originally Posted by jdandy

taters.......Why have you waited a week without calling back yourself? The squeaky wheel gets the grease.

.....and sometimes a new wheel bearing!

[jdandy]

This seems unusual for Manley, especially since the majority of the comments I have read over the years about the company say their support is very good.