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  #11  
Old 12-17-2018, 03:41 AM
Ryan Berry Ryan Berry is offline
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Thanks for the update. I'm sure we can get it figured out. There's only so many places a problem like that will occur, usually in the form of a phase of the balanced circuitry not being connected somewhere. I think we should be able to track it down in short order even if it is a heat-related problem.
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  #12  
Old 12-17-2018, 12:25 PM
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oddeophile oddeophile is offline
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Hi RLF. Should a kept your Ref 6?
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  #13  
Old 12-17-2018, 12:42 PM
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Ryan. Thank you for the follow up. Needless to say, I was shocked when my dealer called and told me that they could not reproduce the problem in the store. We’ll see if it starts occurring after they finish running it over night. I would like to think that it is heat related too, but when my dealer asked me to unplug it overnight and then turned it on the next morning, it still exhibited the same balance problem even when cold. I highly doubt that it is a problem elsewhere in my system since my loaner ARC preamp is all balanced too and the balance is spot on with both channels playing at the same level.

My dealer will be in touch with me today. I’ll ask him to send my KX-R to you to check out thoroughly at Ayre if you believe that you can get to the bottom of this. Much appreciated.

Bob
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STEREO: Roon Nucleus, DCS Rossini DAC & Clock, Ayre KX-R TWENTY, Ayre MX-R TWENTY, Sonus Faber Stradivari speakers, WireWorld Platinum Eclipse 8 interconnects, and speaker cables, Shunyata Everest power distributor with Shunyata Omega power cords, Dedicated 20amp AC lines with Oyaide Duplexes.

A/V SYSTEM: Sony A9G 77” OLED (main), Sony A9F 65” OLED, Sony A8G 65”OLED , Anthem MCA525, Anthem AVM 60, Lexicon DD-8 for Atmos, Sonus Faber Amati Futura L+R, ProAc Response CC, AT surrounds, Triad Atmos ceiling speakers x4 , JL112E, Oppo 203 & 103, TiVo Bolt, Apple 4KTV, Shunyata Research Denali 6000/S v2, Shunyata Research Triton v3, and Typhon v2 power distributors. Auralex room tx, black-out curtains, Audioquest speaker & HDMI cables, Shunyata Research Sigma & Venom V10NR power cords. Dedicated 20 amp AC lines.
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  #14  
Old 12-17-2018, 01:13 PM
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W9TR W9TR is offline
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Quote:
.........When I switched interconnects from the right to left, the balance discrepancy changed channels with the left speaker now playing louder than the right.......Perhaps I am overlooking something?


Bob - have you tried a different set of interconnects from the preamp to your power amp?

Tom
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C 1100, MX 151, MCD 1100, MR 80
Nottingham Dais with Wave Mechanic
Sumiko Palo Santos Presentation

SurfacePro 3, RPi 4, ROON, WW Starlight Platinum USB, Schiit Yggdrasil, Benchmark DAC3 HGC

MX 151, OppO BDP-95, JVC RS-500 DILA projector, 106" diagonal Stewart Luxus Screenwall Deluxe with Studiotek 130 G3 material.

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  #15  
Old 12-17-2018, 02:08 PM
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Quote:
Originally Posted by W9TR View Post
Bob - have you tried a different set of interconnects from the preamp to your power amp?

Tom
Tom. Thanks for the suggestion. I didnt try a different set of interconnects, but since everything is ok with my loaner preamp into my MX-R amps using the same interconnects, I doubt that’s the source of the problem. At the time that I first reported the problem to my dealer, he didn’t think so either, but I will ask him again. It’s interesting that Ayre products balanced inputs and outputs don’t have the clip to lock them in place. I did make sure that they were inserted into the connection all the way and snug at both ends though.
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STEREO: Roon Nucleus, DCS Rossini DAC & Clock, Ayre KX-R TWENTY, Ayre MX-R TWENTY, Sonus Faber Stradivari speakers, WireWorld Platinum Eclipse 8 interconnects, and speaker cables, Shunyata Everest power distributor with Shunyata Omega power cords, Dedicated 20amp AC lines with Oyaide Duplexes.

A/V SYSTEM: Sony A9G 77” OLED (main), Sony A9F 65” OLED, Sony A8G 65”OLED , Anthem MCA525, Anthem AVM 60, Lexicon DD-8 for Atmos, Sonus Faber Amati Futura L+R, ProAc Response CC, AT surrounds, Triad Atmos ceiling speakers x4 , JL112E, Oppo 203 & 103, TiVo Bolt, Apple 4KTV, Shunyata Research Denali 6000/S v2, Shunyata Research Triton v3, and Typhon v2 power distributors. Auralex room tx, black-out curtains, Audioquest speaker & HDMI cables, Shunyata Research Sigma & Venom V10NR power cords. Dedicated 20 amp AC lines.
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  #16  
Old 12-17-2018, 04:58 PM
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Default Follow up

My dealer just called me and said that the preamp has started to drift at about 1.5dB off center which he said it wasn’t doing earlier in the morning, so apparently a long warm up time is the key. As time went on, my drift got significantly worse. At this point, neither he or I believe that it was doing it when he first put in my system and that it took several days to become significant. At least it is now acting up at the dealer and will go back to Ayre for a fix.
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STEREO: Roon Nucleus, DCS Rossini DAC & Clock, Ayre KX-R TWENTY, Ayre MX-R TWENTY, Sonus Faber Stradivari speakers, WireWorld Platinum Eclipse 8 interconnects, and speaker cables, Shunyata Everest power distributor with Shunyata Omega power cords, Dedicated 20amp AC lines with Oyaide Duplexes.

A/V SYSTEM: Sony A9G 77” OLED (main), Sony A9F 65” OLED, Sony A8G 65”OLED , Anthem MCA525, Anthem AVM 60, Lexicon DD-8 for Atmos, Sonus Faber Amati Futura L+R, ProAc Response CC, AT surrounds, Triad Atmos ceiling speakers x4 , JL112E, Oppo 203 & 103, TiVo Bolt, Apple 4KTV, Shunyata Research Denali 6000/S v2, Shunyata Research Triton v3, and Typhon v2 power distributors. Auralex room tx, black-out curtains, Audioquest speaker & HDMI cables, Shunyata Research Sigma & Venom V10NR power cords. Dedicated 20 amp AC lines.
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  #17  
Old 12-17-2018, 05:04 PM
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Still-One Still-One is offline
It is turned down!!!!


 
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Quote:
Originally Posted by RLF View Post
My dealer just called me and said that the preamp has started to drift at about 1.5dB off center which he said it wasn’t doing earlier in the morning, so apparently a long warm up time is the key. As time went on, my drift got significantly worse. At this point, neither he or I believe that it was doing it when he first put in my system and that it took several days to become significant. At least it is now acting up at the dealer and will go back to Ayre for a fix.
Sounds like you are getting great service. A dealer who follows and and provided a loaner 'till the issue is resolved. Can't ask for much more.
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  #18  
Old 12-17-2018, 05:35 PM
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Quote:
Originally Posted by Still-One View Post
Sounds like you are getting great service. A dealer who follows and and provided a loaner 'till the issue is resolved. Can't ask for much more.
Yes indeed, I have been a long time customer of theirs and they have always provided top notch service and support.
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STEREO: Roon Nucleus, DCS Rossini DAC & Clock, Ayre KX-R TWENTY, Ayre MX-R TWENTY, Sonus Faber Stradivari speakers, WireWorld Platinum Eclipse 8 interconnects, and speaker cables, Shunyata Everest power distributor with Shunyata Omega power cords, Dedicated 20amp AC lines with Oyaide Duplexes.

A/V SYSTEM: Sony A9G 77” OLED (main), Sony A9F 65” OLED, Sony A8G 65”OLED , Anthem MCA525, Anthem AVM 60, Lexicon DD-8 for Atmos, Sonus Faber Amati Futura L+R, ProAc Response CC, AT surrounds, Triad Atmos ceiling speakers x4 , JL112E, Oppo 203 & 103, TiVo Bolt, Apple 4KTV, Shunyata Research Denali 6000/S v2, Shunyata Research Triton v3, and Typhon v2 power distributors. Auralex room tx, black-out curtains, Audioquest speaker & HDMI cables, Shunyata Research Sigma & Venom V10NR power cords. Dedicated 20 amp AC lines.
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  #19  
Old 12-18-2018, 01:39 PM
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W9TR W9TR is offline
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Good to see that your dealer can duplicate the issue. Godspeed in getting it fixed and back in your system.
Tom
__________________
Main System:
Amati Futura Mains
Amati Homage VOX Center,
Proac Response 1sc Rears,
Three MC2301's for L,C,R
MC 602 for the rears
C 1100, MX 151, MCD 1100, MR 80
Nottingham Dais with Wave Mechanic
Sumiko Palo Santos Presentation

SurfacePro 3, RPi 4, ROON, WW Starlight Platinum USB, Schiit Yggdrasil, Benchmark DAC3 HGC

MX 151, OppO BDP-95, JVC RS-500 DILA projector, 106" diagonal Stewart Luxus Screenwall Deluxe with Studiotek 130 G3 material.

Lake House:
Ohm F, MC 275V, C2300, MR 77, Rega P3

OnDeck:
McIntosh MAC 4300v
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  #20  
Old 12-18-2018, 02:48 PM
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Quote:
Originally Posted by W9TR View Post
Good to see that your dealer can duplicate the issue. Godspeed in getting it fixed and back in your system.
Tom
Tom. Thanks for the well wishes in getting it fixed. In the meantime my dealer has lent me my old preamp back until the Ayre comes back.

Bob
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STEREO: Roon Nucleus, DCS Rossini DAC & Clock, Ayre KX-R TWENTY, Ayre MX-R TWENTY, Sonus Faber Stradivari speakers, WireWorld Platinum Eclipse 8 interconnects, and speaker cables, Shunyata Everest power distributor with Shunyata Omega power cords, Dedicated 20amp AC lines with Oyaide Duplexes.

A/V SYSTEM: Sony A9G 77” OLED (main), Sony A9F 65” OLED, Sony A8G 65”OLED , Anthem MCA525, Anthem AVM 60, Lexicon DD-8 for Atmos, Sonus Faber Amati Futura L+R, ProAc Response CC, AT surrounds, Triad Atmos ceiling speakers x4 , JL112E, Oppo 203 & 103, TiVo Bolt, Apple 4KTV, Shunyata Research Denali 6000/S v2, Shunyata Research Triton v3, and Typhon v2 power distributors. Auralex room tx, black-out curtains, Audioquest speaker & HDMI cables, Shunyata Research Sigma & Venom V10NR power cords. Dedicated 20 amp AC lines.
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