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  #11  
Old 05-09-2016, 08:39 AM
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Curious about the faceplate. What color face did it originally have?
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  #12  
Old 05-09-2016, 08:58 AM
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The standard Manley faceplates are a blueish/gray color, while for the SE versions some are offered in a more conventional black.
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  #13  
Old 05-09-2016, 01:12 PM
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The reason I asked is because from the OP's topic, it was assumed he already had the SE version.
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  #14  
Old 05-09-2016, 03:58 PM
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Quote:
Originally Posted by Weirdcuba View Post
Just to clarify - only cost to you was shipping and insurance? I'm really interested in the steelhead, so watching this with great interest.
Yes, since it was still under warranty. Normal warranty is 90 days UNLESS you register the product then it jumps to 5 yrs. Their service guy told me when units come in for repair , and upgrades have been done since original purchase, then they upgrade to new component status.

Monday ship was a bit premature. May be another 5 - 10 working days.
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  #15  
Old 05-13-2016, 02:28 PM
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Chinook is shipping today
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  #16  
Old 05-13-2016, 02:47 PM
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Quote:
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Chinook is shipping today
Kevin.......Hallelujah. Did Manley give you any explanation as to the nature of the malfunction? I feel confident the repair will leave you happy and satisfied. I have auditioned the Chinook and it sounded very good.










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  #17  
Old 05-15-2016, 10:58 AM
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Quote:
Originally Posted by Weirdcuba View Post
Just to clarify - only cost to you was shipping and insurance? I'm really interested in the steelhead, so watching this with great interest.
Manley will definitely take care of you. I believe I had a couple of issues with my Chinook and Manley took very nice care of me. Especially with the Snapper(s), awesome freakn' company. I will highly recommend them.
Last edited by Wasatch; 05-15-2016 at 12:42 PM.
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  #18  
Old 05-15-2016, 11:00 AM
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Did not know about the SE version. The Chinook is a very nice piece of gear. Very natural sounding.
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  #19  
Old 05-16-2016, 08:44 AM
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Supposedly the unit was shipped out on Friday. They replaced a PCB and some capacitors plus updated the software. Their service team was very informative and forth-coming.
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  #20  
Old 05-17-2016, 09:01 PM
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Originally Posted by miner View Post
Supposedly the unit was shipped out on Friday. They replaced a PCB and some capacitors plus updated the software. Their service team was very informative and forth-coming.
Some of the best customer service out there. Let us know how she sounds when you get her back.
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