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Old 11-26-2020, 06:26 PM
adol290 adol290 is offline
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Default How to open top of K-01X

I have a CD that got stuck in the player and won't come out.

Does anyone know how to Take the top off.

I took the 3 screws at the back off, and the lid on slides back a couple of millimeters and stops. Not sure if you have to lift the front up.
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Old 11-26-2020, 06:39 PM
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Quote:
Originally Posted by adol290 View Post
I have a CD that got stuck in the player and won't come out.

Does anyone know how to Take the top off.

I took the 3 screws at the back off, and the lid on slides back a couple of millimeters and stops. Not sure if you have to lift the front up.
Try powering down the player, let it sit a minute and start it back up. That may allow drawer to open, cd to settle in tray, etc... due to transport movement during selfcheck/power up.
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Old 11-26-2020, 06:47 PM
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Taking the top off will not help you. If powering the unit down/up as Mark suggested, and resetting it doesn’t allow the drawer to open, it will more than likely require service.

The K-01x transport is very solidly built, and employs a disc clamp once in the closed position.

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  #4  
Old 11-26-2020, 06:49 PM
adol290 adol290 is offline
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Thanks guys
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Old 11-26-2020, 08:10 PM
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Quote:
Originally Posted by adol290 View Post
Thanks guys
Try my suggestion 2 or 3 times if need be. After that, it's a service item if it does not work. Another trick is to hit the open button and quickly hit it again about a second later.
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  #6  
Old 11-26-2020, 09:56 PM
adol290 adol290 is offline
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No luck,

It's out of warranty, so not sure who would service these in Canada.
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Old 11-26-2020, 10:05 PM
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Quote:
Originally Posted by adol290 View Post
No luck,

It's out of warranty, so not sure who would service these in Canada.
Sorry to hear that...

Not much info here...

https://www.esoteric.jp/en/support/n...erica/warranty

There is an email address you can send an inquiry to..

Esoteric-Service@us.onkyo.com


https://www.esoteric.jp/en/support/n...ca/information
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Old 11-29-2020, 08:52 PM
adol290 adol290 is offline
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Update:

Well, got very lucky.

Found a Service center in my city(non-esoteric) and they were able to
open it up and manually crank out the disk. The disk was pretty scratched,
but the player works fine after that.
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Old 11-29-2020, 08:54 PM
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Quote:
Originally Posted by adol290 View Post
Update:

Well, got very lucky.

Found a Service center in my city(non-esoteric) and they were able to
open it up and manually crank out the disk. The disk was pretty scratched,
but the player works fine after that.
If it happened once, it may happen again. Be careful.
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Old 11-29-2020, 09:29 PM
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Quote:
Originally Posted by Masterlu View Post
Taking the top off will not help you. If powering the unit down/up as Mark suggested, and resetting it doesnt allow the drawer to open, it will more than likely require service.

The K-01x transport is very solidly built, and employs a disc clamp once in the closed position.

That's one hell of a mechanism....
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