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  #1  
Old 06-15-2022, 03:02 PM
Plzzz Plzzz is offline
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Default Music direct

Here is something interesting
I bought an album as Advertised Shelby Lynne 200g 33rpm
It got delivered I opened it and immediately thought hmm this seems light for 200g and also could not find anywhere at all any thing about 200g.
I contacted music direct.

There responded by say sometimes they change to 180g and offered me 20% discount. They also say they don’t make the record and don’t have control.

My question is isn’t this false advertising what should I do your suggestions please
Regards Paul
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  #2  
Old 06-15-2022, 03:19 PM
cleeds cleeds is offline
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Quote:
Originally Posted by Plzzz View Post
... My question is isn’t this false advertising what should I do your suggestions please ...
An inadvertent error in an ad isn't false advertising. I'd accept the discount MD offered but if that doesn't suit you, just send it back for a refund.
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  #3  
Old 06-15-2022, 03:26 PM
Plzzz Plzzz is offline
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I thought of that as well.
I am worried now to buy another Lo of them as advertised as they could sell me anything and just wash it off.
It’s also disappointing as shipping costs a boom.
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  #4  
Old 06-15-2022, 03:28 PM
cleeds cleeds is offline
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Music Direct is an honorable dealer and I don't think you have any reason to fear them. But I guess taking your business elsewhere is always an option.
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  #5  
Old 06-15-2022, 08:44 PM
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I've been buying from Music Direct for many years and only once had a problem. I received the wrong album, they took it back and replaced with the correct album. They're one of the best online music and equipment retailers. As Cleeds points out, either request a return or accept the deal, which seems fair, and buy from them with confidence - everybody makes mistakes.
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Old 06-15-2022, 09:08 PM
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Music Direct is a fabulous company. They shorted me some Degritter filters once, and not only sent them out the next day but sent two more packs at no cost. Great company.
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  #7  
Old 06-16-2022, 12:06 AM
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My experience with MD has been good too - sounds like a mistake vs. malfeasance.
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  #8  
Old 06-16-2022, 06:17 AM
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Yep, another vote for MD. They're local to me, so I tend to favor purchasing from them vs other online retailers.
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  #9  
Old 06-16-2022, 05:18 PM
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They've been good to me, as well. Even for very minor stuff like a stylus guard on one of my cartridges.
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  #10  
Old 06-16-2022, 05:46 PM
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There seems to be more detail needed here to understand the original post...

Did you order the 33rpm or 45? The only 200g of that album seems to be a 45?

MD has taken good care of anything I've ordered going back to early 2000s. That's a lot of amps, speakers, SACD/CD players, transport, DAC, clocks, cables, power conditioners, SACDs and CDs over the years

If a mistake was made (only 1) they fixed it promptly.
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