AudioAficionado.org  

Go Back   AudioAficionado.org > Manufacturers Forums > Audio Research

Audio Research State of the Art Audio Reproduction

Reply
 
Thread Tools Display Modes
  #21  
Old 08-11-2012, 06:18 PM
jpspock jpspock is offline
Member
 
Join Date: Nov 2009
Location: Brussels
Posts: 220
Default

Dear all AA of ARC,

I need your help. I live in Brussels and I have a REF5. I would like to upgrade it to a REF5SE.It seems that AR meet some problems, and upgrading is not possible for the moment. As it is not possible to contact AR with an email, could someone from US call them and ask when it will be available again?

Many thanks for your help.
jp
Reply With Quote
  #22  
Old 08-11-2012, 07:27 PM
cmalak's Avatar
cmalak cmalak is offline
Member
 
Join Date: Jul 2009
Posts: 7,602
Default

jp...ARC is not having any problems. They just don't have an email address accessible to customers. You can call them or fax them at: Phone 763-577-9700 or Fax 763-577-0323. You have to dial the country code for the US first and the numbers above. Alternatively, you can have your dealer call ARC and follow up directly. Also, just to be clear have you already sent in your Ref 5 to be upgraded to SE edition or are you trying to find out how long it will take if you were to send it in? I would have your local ARC dealer follow up on this but hopefully the numbers above will help you reach ARC directly if that's what you want to do.

Hope this helps and good luck.
Reply With Quote
  #23  
Old 08-11-2012, 08:50 PM
LordoftheRingsEE LordoftheRingsEE is offline
Guest
 
Join Date: Apr 2011
Posts: 6,612
Default

---ARC; Anthem Room Correction?
Reply With Quote
  #24  
Old 08-12-2012, 12:33 PM
jpspock jpspock is offline
Member
 
Join Date: Nov 2009
Location: Brussels
Posts: 220
Default

Hi Cyril,

thanks for your explanation and in fact I would like to avoid to call ARC because a phone call from brussels to US will be very expensive. The problem I raised up is that upgrading to SE version are stopped for peamp REF5 and phono REF2. I would like to know when they hope the problem will be solved. I asked to my dealer but he has no idea, why it would be interesting to receive this information from ARC.
Reply With Quote
  #25  
Old 08-12-2012, 01:21 PM
LordoftheRingsEE LordoftheRingsEE is offline
Guest
 
Join Date: Apr 2011
Posts: 6,612
Default

---With an International Calling Card it would be very inexpensive to call.
...That's what I've been doing for the last three years (even cheaper than Cell phones).
Reply With Quote
  #26  
Old 08-12-2012, 09:56 PM
cmalak's Avatar
cmalak cmalak is offline
Member
 
Join Date: Jul 2009
Posts: 7,602
Default

Quote:
Originally Posted by LordoftheRingsEE View Post
---ARC; Anthem Room Correction?
Audio Research Corporation
Reply With Quote
  #27  
Old 08-12-2012, 09:59 PM
cmalak's Avatar
cmalak cmalak is offline
Member
 
Join Date: Jul 2009
Posts: 7,602
Default

jp...i see. If I get a chance, I will call ARC and find out for you. It may be that they are backed up and are not taking new orders until they can clear the current backlog of upgrade orders. That would be my best guess.
Reply With Quote
  #28  
Old 08-13-2012, 12:44 PM
jpspock jpspock is offline
Member
 
Join Date: Nov 2009
Location: Brussels
Posts: 220
Default

Thanks Cyril, it's very nice from you
Reply With Quote
  #29  
Old 08-13-2012, 02:03 PM
tunes tunes is offline
Senior Member
 
Join Date: Aug 2010
Posts: 436
Default

From what i have been told re phono se upgrade, they have had delays receiving parts necessary for the upgrade leading to potential fall start times.
Reply With Quote
  #30  
Old 08-13-2012, 04:15 PM
LordoftheRingsEE LordoftheRingsEE is offline
Guest
 
Join Date: Apr 2011
Posts: 6,612
Default

Quote:
Originally Posted by cmalak View Post
Audio Research Corporation
-----Thx Cyril; it escaped me for a moment, truly.
Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Audioaficionado.org tested by Norton Internet Security

All times are GMT -4. The time now is 07:32 AM.



Powered by vBulletin® Version 3.8.10
Copyright ©2000 - 2024, vBulletin Solutions, Inc.
©Copyright 2009-2023 AudioAficionado.org.Privately owned, All Rights Reserved.
Audio Aficionado Sponsors
AudioAficionado Subscriber
AudioAficionado Subscriber
Inspire By Dennis Had
Inspire By Dennis Had
Harmonic Resolution Systems
Harmonic Resolution Systems
Wyred4Sound
Wyred4Sound
Dragonfire Acoustics
Dragonfire Acoustics
GIK Acoustics
GIK Acoustics
Esoteric
Esoteric
AC Infinity
AC Infinity
JL Audio
JL Audio
Add Powr
Add Powr
Accuphase - Soulution
Accuphase - Soulution
Audio by E
Audio by E
Canton
Canton
Bryston
Bryston
WireWorld Cables
WireWorld Cables
Stillpoints
Stillpoints
Bricasti Design
Bricasti Design
Furutech
Furutech
Shunyata Research
Shunyata Research
Legend Audio & Video
Legend Audio & Video