QB-9 USB Upgrade

[Blackstone]

Originally Posted by audioguy3107

This is utter nonsense. Ayre is universally known in the audio world as having service that is second to none and can be verified by reading many other sites on the web. Just because a small company doesn't have 5,000 employees to take care of everyone's upgrade a.s.a.p. doesn't mean it should go on a don't buy list. Heck, I was in Boulder one time and called them from the side of the road on a whim to see if they would mind giving me a quick tour of their operation. They said sure c'mon over and made time for a quick meet. Not only that, they also took care of me on a used piece that had a quirky problem all for the cost of shipping. I'd buy any one of their products and not have a second thought. If one of the top selling high end DACs need an upgrade, I'm sure some patience is warranted due to the amount of people clamoring for the upgrade. No companies are perfect.....cut em some slack unless there's something shady going on.

I am cutting them slack. They make great stuff. They can't meet demand. No big deal. I just want some information. Usually there is at least an explanation and an apology.