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  #11  
Old 05-26-2020, 07:52 AM
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Just curious ... no US distribution?

George
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  #12  
Old 05-26-2020, 08:24 AM
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Quote:
Originally Posted by gadawg View Post
Just curious ... no US distribution?

George
Correct...a calculated decision for the good of the customer.

You can buy from anywhere in the world and receive anywhere in the world as we already know; Hasegawa-san sells only direct. As I have been fortunate enough to get to know his thoughts on this and him over the last few years having bought several from him and tested others, he seeks to make a first rate quality product at a fair price and reasonable profit.

Adding formal distribution and dealers would interfere with the latter 2 goals.

The pre-sales, support and Q&A help is FREE and provided on various forums by several of us who like the brand. No downside to that...also anyone who delves into this deeply is a much better source of info than someone who spends less time thinking about such things as they have to know many other products yearly.

I can tell you that this topic was recently discussed earlier in 2020 again and a conscious decision not to add layers to the cost by adding distribution and other factors was made.

As an aside repair or recertify tests every few years is another factor. To truly have US or other distribution, you'd have to replicate this in the US and have people trained to Hasegawa-san and team's level...

http://www.cybershaft.jp/jplab01.html
http://www.cybershaft.jp/clockcal.html
http://www.cybershaft.jp/cyberqc01.html

Obviously not straightforward and would add large costs.

Happy to share more detail via phone anytime...just IM me.

FYI...there is an English/new website in the works but the process proceeds slowly as a background/spare time task.
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  #13  
Old 05-26-2020, 08:31 AM
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Default New Cybershaft 10Mhz master clock announced today...

Mark, Does Hasegawa-san offer upgrade services? Eg make my OP17 an OP21?
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Old 05-26-2020, 08:38 AM
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Originally Posted by crwilli View Post
Mark, Does Hasegawa-san offer upgrade services? Eg make my OP17 an OP21?
I believe so but it is model dependent and fee based of course. Give me a call anytime...
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