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#1
11-23-2021, 09:56 PM
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Bought a Subscription to HiFi News and Now it Doesn't Work
I recently purchased a digital subscription to Hi Fi News (complete with $$ coming out of my paypal and bank account). They sent several confirming emails and now I can't get logged in. They send one to something called "PocketMags" for some reason and when I try to log in there, they ask for my order number. Then, for about a week now, it has given me a message that says "Internal IT error. Please try again later".
I am not a luddite and don't appear to be doing anything wrong. I have emailed and emailed and emailed their support to no end, with nothing other than an automated "we'll get back to you" response. If you're with HiFi News, the Order number is 93178. I regret having to turn to a public forum, but I wasted my money on this and they don't seem to give a rats a$$. If you're not with HiFi News, I appreciate the opportunity to rant (and out them in public for awful customer service).
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Amplification > Accuphase A200 (2) / C3800 / > LampiZator MC2 / Silver Sources > LampiZator Pacific DAC > Taiko Audio - Extreme > Magnum-Dynalab > MD-108T SE > J. Sikora Standard Max > Sikora V12 Arm > Top Wing / Blue Dragon // Kuzma 4Point Eleven Arm > Grado Master Series (2) (Mono) Speakers/Cables > TAD R-1 MKII > Elrod Master Statement (shotgun run) // REL 212 SEs (2x) Power > Nordost QBase8 Mk II (2), QX4, QKore 1, 3 and 6, QV2, QK1 > AddPOWR EAU2 (2) Foundation > Rix Rax > Hoodoo / Amp Stands > Stillpoints applied liberally > Symposium Super Plus Platforms and EVPs under Subs > SortKones IC/PC > Power // Elrod Master Statement Diamond (6) > ICs // CH Acoustic X10 > Digital // AQ Diamond Other > Audio Desk Systeme Vinyl Cleaner Pro 
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#2
11-25-2021, 09:15 AM
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not sure if it was outing them here or coincidence, but they contacted me and everything worked fine. Thanks!
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Amplification > Accuphase A200 (2) / C3800 / > LampiZator MC2 / Silver Sources > LampiZator Pacific DAC > Taiko Audio - Extreme > Magnum-Dynalab > MD-108T SE > J. Sikora Standard Max > Sikora V12 Arm > Top Wing / Blue Dragon // Kuzma 4Point Eleven Arm > Grado Master Series (2) (Mono) Speakers/Cables > TAD R-1 MKII > Elrod Master Statement (shotgun run) // REL 212 SEs (2x) Power > Nordost QBase8 Mk II (2), QX4, QKore 1, 3 and 6, QV2, QK1 > AddPOWR EAU2 (2) Foundation > Rix Rax > Hoodoo / Amp Stands > Stillpoints applied liberally > Symposium Super Plus Platforms and EVPs under Subs > SortKones IC/PC > Power // Elrod Master Statement Diamond (6) > ICs // CH Acoustic X10 > Digital // AQ Diamond Other > Audio Desk Systeme Vinyl Cleaner Pro
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#3
11-25-2021, 01:04 PM
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Quote:
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Ivan FLORIDA MX136, MC1.2KW(10) MC2KW(2), MCD1100, MS750(2) MVP881, C1000C/P/T, MPC1500, HT-2 SUBS(2) HT3F(2) WS350(2) XRT2K, XCS2K, XR27(2) XCS350(2) JL GOTHAM v2 SUBS(2) SILENZIO MUSIC SERVER, LUMAGEN RADIANCE SCALER, SONY VPH-G90U 4K PROJECTOR, STEWART 120" MOTORIZED SCREEN, CINEMA-TECH SEATING, WW PLATINUM CABLES Reference System: ACCUPHASE A250 AMPS, C3850 PRE-AMP, DP950 CD/SACD TRANSPORT, DC950 DIGITAL PROCESSOR, DG-58 DIGITAL EQUALIZER, T1200 FM STEREO TUNER, PS1230 POWER SUPPLY, HRS-SXR CUSTOM RACK w/ M3X SHELVES, TAD REFERENCE ONE MK2 LOUDSPEAKERS, WW PLATINUM CABLES CAPE COD MX150, MC501(2) MC1.2KW(10) MC2301(2) MR88, MVP881, MCD1100, MDA1000, C1000C/P/T, MPC1500, ESOTERIC K-01X 30th ANNIVERSARY (BLACK) SACD/CD PLAYER, G02-X CLOCK, HT3F(2) XRT2K, XCS2K, XR27(2) JL GOTHAM v2 SUBS(2) JL FATHOM F113v2 SUBS(4) SOUND ANCHOR STANDS(2) KALEIDESCAPE STRATO & TERRA SERVERS 80-TB, LUMAGEN RADIANCE SCALER, SONY VPH-G90U 4K PROJECTOR, STEWART 120" SCREEN, SONUS FABER STRADIVARI, SILENZIO MUSIC SERVER, FORTRESS SEATING, WW PLATINUM CABLES Analog Rig: CLEARAUDIO INNOVATION WOOD, UNIVERSAL ARM w/ Da VINCI' CART, 2nd UNIVERSAL ARM w/ GOLDFINGER STATEMENT CART, HRS-MXR REFERENCE RACK-GLOSS BLACK w/ M3X SHELVES, AESTHETIX RHEA SIG PHONO-PRE, BRYSTON BHA-1 HEADPHONE AMP, WW PLATINUM CABLES Reference System: BURMESTER 911MK3 AMP(3), 088 PRE-AMP, 089 CD PLAYER, 100 PHONO PRE-AMP, 948 POWER CONDITIONER, ACCUPHASE DG-68 VOICING EQUALIZER, AVID ACUTUS REFERENCE SP TT, GRAHAM PHANTOM II SUPREME ARM, BENZ MICRO LP-S CART, GRANDIOSO P1X/D1X STACK, G1X RUBIDIUM MASTER CLOCK, N05 NETWORK PLAYER, SILENZIO MUSIC SERVER, HRS-SXR CUSTOM RACK w/ M3X SHELVES, SONUS FABER AIDA SPEAKERS, JL FATHOM F113v2 SUBS(2) SOUND ANCHOR STANDS(2) WW PLATINUM CABLES Library System: GRANDIOSO M1 MONOBLOCK AMPS, C1 LINESTAGE PRE-AMP, K1X CD/SACD PLAYER, G1 MASTER RUBIDIUM CLOCK, E02 PHONO-PRE, SILENZIO MUSIC SERVER, AERIAL ACOUSTICS 20T V2, AERIAL SW12 SUBS(2), CANTON REF K1’s, VPI HRX TT w/ SDS POWER SUPPLY, ORTOFON CADENZA BLACK CART, KLAUDIO RCM, SHUNYATA DENALI 6000/S v2, SHUNYATA OMEGA QR’s, WW PLATINUM CABLES Esoteric/Bryston System: ESOTERIC C02-X PRE-AMP, P-02X TRANSPORT, D02-X DAC, G02-X CLOCK, BRYSTON 28B3 CUBED MONOBLOCK AMPS(4), BRYSTON BHA-1 HEADPHONE AMP, SHUNYATA DENALI 6000/S v2(2) EVEREST 8000 POWER CONDITIONER(2) AMR-DP777-SE DAC, SILENZIO MUSIC SERVER, TAD REFERENCE ONE MK2 LOUDSPEAKERS, QUADRASPIRE RACK, WW PLATINUM CABLES Accuphase/Canton System: ACCUPHASE E800 INTEGRATED, DP570 CD/SACD PLAYER, T1200 FM STEREO TUNER, DG-68 VOICING EQUALIZER, PS530 POWER SUPPLY, CANTON REF K3’s, CANTON REF K5’s, SILENZIO MUSIC SERVER, HRS MXR REFERENCE MAHOGHANY RACK w/ M3X2 SHELVES, WW GOLD CABLES Bryston Active System: BP26 PRE-AMP, MPS2 POWER SUPPLY, BAX-1 CROSSOVER, BDA-3 DAC, BDP-3 PLAYER, BCD-3 CD PLAYER, BIT15(2), MODEL T ACTIVE SPEAKERS, 21B3 CUBED AMPS, SILENZIO MUSIC SERVER, TARGET RACK, WW SILVER CABLES Vintage System: LUXMAN CL-38u SE PRE-AMP, JBL L300 SPEAKERS, BRYSTON BDA-3 DAC, BCD-3 CD PLAYER, BIT15, 3B3 CUBED AMP, SILENZIO MUSIC SERVER, WW SILVER CABLES Shunyata Power/Digital cables, HRS Damping Plates, Stillpoints throughout all systems
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