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Old 12-03-2013, 02:25 PM
Rod#S Rod#S is offline
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Default Harmony 1000 remote and USB 3.0

Hello;

I recently had to get a new laptop due to issues with my old one and as I was installing and testing the software from the old laptop on the new one I ran into an issue with my Harmony 1000 remote. When I connected the USB cable the remote would simply not recognize a connection was made. I tried a number of different cables with no luck. I looked around on-line to see if people were having issues and I came across a couple interesting postings saying that some remotes are not USB 3.0 compatible. That was the difference between my new and old laptop. Is there anyway to get around this limitation as it seems at least to date no new drivers have been made available for the older Harmony remotes to make them work with USB 3.0.

Thanks
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Old 12-03-2013, 08:27 PM
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jdandy jdandy is offline
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Rod.......I thought USB 3.0's specifications makes it backward compatible with USB 2.0. Perhaps the Harmony 1000 software is 32 bit and your new operating system is 64 bit. That might be the issue.
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Old 12-03-2013, 08:51 PM
MyPal MyPal is offline
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Logitech did nothing to maintain their Harmony remote Software. Now that have dumped the division, that's it.

I have version 7.7 installed for the 1000 & 900 which works on both x86 & x64 platforms.

Unfortunately, I'm not currently equipped to do a USB 3.0 test with the 1000 on hand.
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Old 12-03-2013, 08:54 PM
Rod#S Rod#S is offline
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Thanks guys. The 64 bit thing was a good idea but both my new and old laptop are 64 bit, old was Windows 7, new is Windows 8. I suppose it could be a Windows 8 thing but I didn't come across anything specifically with Windows 8 issues.

It's a real pisser that's for sure.
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Old 12-03-2013, 10:01 PM
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Windows 8 is fine. I use both windows 7 & 8.1 for updating the remotes.
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Old 12-03-2013, 11:10 PM
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Ron.......I just ordered a Windows 7 OEM disk from Amazon to do a clean install on a machine running Vista. I had thought about going with a new desktop but every new computer now comes with Windows 8 or 8.1 and I don't want it. The few machines still available with Windows 7 are configured less than the one I have running Vista so it makes sense to just wipe Vista off with a complete reformat of hard drive and do a fresh install of Windows 7. I have some music production software that requires the operating system to be 32 bit so that's the version of Windows 7 that will be installed.

I know that doesn't have anything to do with your remote issue, but it just came out.
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STUDIO - McIntosh C1000C/P, MC2301 (2), MR88, Aurender N10, Esoteric K-01X, Shunyata Sigma spdif digital cable, Sonos Connect, PurePower 2000, Stillpoints, Furutech Flux 50, Michell Gyro SE, Michell HR Power Supply, SME 309, Ortofon Cadenza Black, Wireworld, Sonus faber Amati Anniversario
LIVING ROOM - McIntosh C2300, MC75 (2), MR85, Magnum Dynalab 205, Simaudio MOON Neo 260D-T, Schiit Audio Yggdrasil, Aurender N100H, Shunyata Sigma USB cable, Micro Seiki DD40, Ortofon Cadenza Blue, Nakamichi BX-300, Sony 60ES DAT, PS Audio P10, Furutech Flux 50, Sonos Connect, Stillpoints, Wireworld, Kimber, PMC EB1i, JL Audio f113
VINTAGE - McIntosh MA230, Tandberg 3011A tuner, Olive 04HD, Sony DTC-59ES DAT, McIntosh 4300V, JBL 4312A
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