Originally Posted by Crumhorn
The message from B&W that I quoted above was in response to the "Customer Repair Request Form" I submitted through the Sound United website! When I tried calling Sound United, they refused to connect me to anyone, insisting I use that form.
Quote:
Originally Posted by Kal Rubinson
We can bypass all that.
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Thanks, Kal! I would appreciate any advice or suggestions you have to give! I think it would be great if you can share them with the whole community by posting them here, if possible. If that's not possible, PM me, or let me know & I'll PM you. I gave some additional details in post #13 above.
I did reach the NY repair place (Technetron), & they say they are Classé authorized service & can repair my amps (at the going rate -
not for free), so that's what I'll go with unless I can make some progress with Sound United.
The next challenge will be to get them wherever they're going - at 70 lbs each (unboxed) that's a challenge without a car
