I’ve never had a serious problem. But contacted them a couple times. Once they logged on to my unit and fixed it the same night I reported the problem. And other time I got a response within hours.
Outstanding customer service.
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George
Main: Aurender W20SE music streamer, ARC REF 9SE DAC / CD, Linn LP 12, Koetsu Rosewood SignCartrige, ARC REF 3 Phono Stage, ARC REF 6SE Preamp, ARC 160s amp, Sonus Faber Amati Traditional Speakers,Transparent Ultra IC & SC Library:Aurender N100, Ayre QB9 2020 DAC, Woo WA5-LE amp upgraded tubes, Focal Utopia HP, Sennheiser 800s HP, LCD HP.
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