Same here,...it did not make sense to me either as it is contrary to any experience I have had with any Wavelet I or II-based system I have owned over the last 8+ years (4 in all).
The only time I know of where a Wavelet problem with low channel output was initially reported, it turned out to be a nearly new Lampizator Horizon DAC with a faulty XLR output in 1 channel that had to go back for quick repair.
Last I heard, he was in direct contact with Bill and Ed at Legacy.
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