-- Mmm... I love my Harmony remotes.
* You can program/adjust the volume buttons to do exactly what you want them to do; up & down, and with the perfect sync.
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If you don't take the time to 'custom' it to your own preferences (like anything else in life), then you might end up not totally satisfied.
And on the other hand, if you do take the time, you'll most probably end up very happy; just like me.