I just got a new Prime Signature and it was sounding terrible. Nobody could hold a note. A tech came out and cleaned dried out gunk out from the platter shaft and lubed it. Sounds great now. My question is should this be present on a brand new TT or did a used platted get slipped in by accident. Can the lube get dried out just sitting in the box? I have reached out to my dealer to look into this.
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