Attachment 63842Hi,
A year back the male side of AC connector on my Valhalla 2 power cord
was broken in pieces by itself. An AA friend convinced me to contact factory
for possible free repair. Nordost questioned me a a bit suspect that I may
drop it or hit it with something, but anyway was giving me factory return authorization number. The repair was very quick and free of charge including free return trip. That was such a great company.
Once it come back. I barely use it at all as during the downtime I managed
to find new cable already. Until today I put it in the box and I heard something
inside of the IEC side.. and ouchh the IEC side started to disintegrated the same way that I happened before.
I have two choices.
1. doing the same thing again by contacting Nordost and spend some money
to ship it to USA and hope to get it back safely again.
2. Ask them to send me a replacement part and I repair it myself.
3. forget about it and just put some nice Furutech connectors instead for more
durability. May be FI50NCF. But this way the cable cannot be resale anymore
as no one will trust that it is genuine.