[Magaz]

I purchased a regeneration and a power back-up unit (US$ 3,617) in May 2014 from PurePower and, despite many phone calls to Richard, they have not yet delivered the units.
The message below was the last communication I received from Richard regarding the purchase:

"On 4 Sep 2014 19:31, "Richard Janzen" <richard@purepoweraps.com> wrote:
Hi Antonio,
Sincer apologies. You unit was ready when promsied originally - our shipping is guilty of losign track.
I will expidite and forward tracking info as soon as possible."

I would appreciate it, if the members of the Forum could give me leads as to how can I get PurePower to deliver the units or reimburse my money.
Living in Tanzania, I have some difficulty in communicating with PurePower and when I call Richard either pretends to be someone else or gets a lady, whom I presume to be his wife to answer the phone and tell me he is not around.
Any ideas will be much appreciated.