Quote:
Originally Posted by Dsholl1
I was “duped” buying Synergistic Research cables from a retailer in the USA a few years back. When I received them they just didn’t look right. I contacted Synergistic Research with the serial numbers and they confirmed these were fake. They asked me to send them back to them at SR so they could prosecute.
Outcome: retailer was shut down and they sent me the correct cables for free!
Brilliant service at SR even better cables.
|
Now that’s a win/win and spectacular customer service!