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Originally Posted by damacman
Thank you kind sir. I did look at Sonos - many reviews from owners who say they're bad about product support over the long haul. I'm not super keen on buying it all twice ...
Any truth to this?
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No, that is unfortunate bad reviews generated when Sonos had a clumsy release and no longer updated older legacy systems (all still work, just no longer getting latest features). I have had excellent results with Sonos for close to a decade and now use the connects as Roon endpoints. I remain a loyal customer - two years back, an update caused a Gen 1 Play-5 to lose functionality - a new latest version Play-5 was sent out same day, no muss no fuss. Very stable software, not glamorous, and no support for anything beyond Redbook (std CD). The connect is now the 'Port'.
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Main - Roon on Synology/Sonos Port/SoTM Neo endpoints; Chord Qutest, Bryston BP-17 cubed with phono option; EAT C-sharp with Ortofon Bronze MM, Bryston cubed Amplifier; Revel F126Be on custom Atocha stands; interconnects by WireWorld, furniture by Atocha Design 'Phones Audeze LCD-3, Bryston BHA-1; Office: Sonos/Roon; OPPO HA-1, Naim NAP100 and PSB Mini-C. Media Room:, Samsung QLED QN90 series, Sonos, OPPO 205, ATI N-core driving KEF LS-50's with REL subs; furniture by Glassisimo; Kids - U-turn for vinyl, Sonos Play5; Summer Shack - Sonos, vintage Pioneer, Dynaudio Special 40's.
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