Quote:
Originally Posted by Formerly YB-2
First ML tells you it is under warranty and now they tell you it is not? What's up with that? I would pursue both ML and AC on this.
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I sent Harman an email with the serial number of the 532H. Inquiring about possible warranty, even though the Authorized dealer I bought it from had said 60 day wtty.
I told them I had bought it at a discounted price from an authorized dealer (which is true). They looked into it and it had been sold from Harman to the dealer in Feb of 2020. He said that I should (do) have a 5 year wtty from Harman.
When I shipped it in, they dug further and what I didn't mention, that it was an eBay sale, came to light. They took it to the highest guy possible at Harman and he made the final decision that it would not be covered under warranty...
It sucks, but I did buy it at a more or less "used" price, and being under wtty was basically, easy come easy go...