Quote:
Originally Posted by GW1800
Just an update on the W20SE.
I had an issue with a popping sound with DSD to PCM between tracks and just want to complement Aurender's continued support to get this fixed. It took a bit but they got the job done. Could of very easily threw their hands up at some point yet they did not. I know of few companies that work so hard to support their customers as Aurender does. I know issues are bothersome but they do care and will eventually get a fix if you have some patience and work with them beyond complaining and nasty comments.
You got to realize that its essentially a computer with many DAC's that it interacts with of various internal workings and designs. I can't but feel for them the immense complexity to make it all work. Its a testament to a great company and their people that they just get the job done. Well done Aurender!!
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Totally agree, Aurender is great with support
