Bryston customer support has always been stellar reguardless of how user (me) error the issue was.
OS3 AKA Nutty Narwhal is the (long awaited) replacement to Manic Moose, the current OS for BDP's. Despite being great sounding and very stable, the Moose's handling of Qobuz files (and Tidal I assume) is a bit frumpy. Also, I summize the folks at Bryston wanted to keep the new OS compatable back to the BDP 1; most certainly making its development a daunting task if even possible.
For now, a happy camper here with the Moose & BDP/BDA3's.
Enjoy the Sounds,
John
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AKA J2Ordan
McIntosh/Legacy/VPI/Bricasti/DIYCable
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