Quote:
Originally Posted by gadawg
Just curious ... no US distribution?
George
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Correct...a calculated decision for the good of the customer.
You can buy from anywhere in the world and receive anywhere in the world as we already know; Hasegawa-san sells only direct. As I have been fortunate enough to get to know his thoughts on this and him over the last few years having bought several from him and tested others, he seeks to make a first rate quality product at a fair price and reasonable profit.
Adding formal distribution and dealers would interfere with the latter 2 goals.
The pre-sales, support and Q&A help is FREE and provided on various forums by several of us who like the brand. No downside to that...also anyone who delves into this deeply is a much better source of info than someone who spends less time thinking about such things as they have to know many other products yearly.
I can tell you that this topic was recently discussed earlier in 2020 again and a conscious decision not to add layers to the cost by adding distribution and other factors was made.
As an aside repair or recertify tests every few years is another factor. To truly have US or other distribution, you'd have to replicate this in the US and have people trained to Hasegawa-san and team's level...
http://www.cybershaft.jp/jplab01.html
http://www.cybershaft.jp/clockcal.html
http://www.cybershaft.jp/cyberqc01.html
Obviously not straightforward and would add large costs.
Happy to share more detail via phone anytime...just IM me.
FYI...there is an English/new website in the works but the process proceeds slowly as a background/spare time task.