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-   -   Manley customer service (https://www.audioaficionado.org/showthread.php?t=20045)

taters 03-21-2013 02:44 AM

Manley customer service
 
I called 2 times last week and left 2 messages. It's a week later and still haven't got a call back.

essjay 03-21-2013 04:40 AM

i am pretty sure their founder died recently so they may still be reeling from that...

enit 03-21-2013 06:28 AM

Yep... "(

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taters 03-21-2013 07:07 AM

Quote:

Originally Posted by essjay (Post 464367)
i am pretty sure their founder died recently so they may still be reeling from that...

As far as I know David Manley had nothing to do with Manley Labs. Eva Marie Manley runs the business.

altbrewer 03-21-2013 07:58 AM

I believe that David and EveAnna Manley started Manley Labs before he retired and that they were married for a while.

Even so, surely they have other staff who could continue with routine business during this time of loss (which occurred in December, BTW).

taters 03-21-2013 08:29 AM

Quote:

Originally Posted by altbrewer (Post 464414)
I believe that David and EveAnna Manley started Manley Labs before he retired and that they were married for a while.

Even so, surely they have other staff who could continue with routine business during this time of loss (which occurred in December, BTW).


You would think so.

jdandy 03-21-2013 09:09 AM

Quote:

Originally Posted by taters (Post 464347)
I called 2 times last week and left 2 messages. It's a week later and still haven't got a call back.

taters.......Why have you waited a week without calling back yourself? The squeaky wheel gets the grease. :yes:

mbovaird 03-21-2013 09:27 AM

Quote:

Originally Posted by jdandy (Post 464449)

taters.......Why have you waited a week without calling back yourself? The squeaky wheel gets the grease. :yes:

Or the wrath! :D.

rscotth 03-21-2013 09:28 AM

Quote:

Originally Posted by jdandy (Post 464449)
taters.......Why have you waited a week without calling back yourself? The squeaky wheel gets the grease. :yes:

.....and sometimes a new wheel bearing!

jdandy 03-21-2013 09:51 AM

This seems unusual for Manley, especially since the majority of the comments I have read over the years about the company say their support is very good.


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